Shipping & Delivery
For our delivery we cooperate with DHL and serve on the following delivery times and cost:
Germany, Austria & EU countries
Free shipping for orders above 100 EUR
Germany: 4,90 EUR for orders below 100 EUR
Austria: 4,90 EUR for orders below 100 EURFrance: 4,90 EUR for orders below 100 EUR
other EU countries: 9,90 EUR for orders below 100 EUR
Delivery time Germany: 3-4 working days
Delivery time Austria: 3-4 working days
Delivery time EU: 5-7 working days
Switzerland*
CH: 14,90 EUR for orders below 100 EUR
Delivery time CH: 5-7 working days Europe (außerhalb der EU)
Shipping costs: 19,90 Euro
Delivery time: 5-7 working days
Rest of the world*:
Shipping costs: 39,90 Euro
Delivery time EU: 7-15 working days
*Deliveries outside the EU may be subject to customs duties, which may result in additional costs for you.
In case articles are out of stock, please contact our customer service for receiving more details on the restart of shipping.
Address Returns:
Freshwind GmbH
c/o WIND & VIBES
Hans-Böckler-Str. 11
D-51503 Rösrath
You can find more information about returns in our FAQs.
Please note that we cannot cover the costs for the return shipment of returned items.